1. How long are shipping times?

Your product will ship as soon as the order is placed and paid. Usually within 48 hours. 

2. What is your return policy?

Our policy for return is the product is defective or you receive wrong product. Please notify us if this is the case within 48 hours of product receipt. We will send to you the right product or a return if the product is defective. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Read more of our return policy here

3. Can i cancel my order? 

Cancellations are possible if you do not receive your package within the timeline specified for individual product. Sometimes orders get sent out before we could process the cancellation. So if you cancel your order but still receive the package, please go ahead and do one of the three things: recycle it, donate it or enjoy it. 

 4. What happen if i receive the wrong item?

If there is an issue with your order such as wrong color, wrong size, defective or otherwise not exactly as you wanted. Then simply notify us and we will give you a refund. 

 5. Do you offer exchanges?

We do not offer exchanges. However if there is any reason you did not get the exact product that you ordered. Just let us know and we will get you a new one.

 6. How can I order?

• Firstly, you should visit apunanwu.com

• Then, you should add the item into your cart and continue with ordering process.

• At the end, payment process starts. (Note: You can create an account or proceed as a guest). After you fill this information, click Submit button and finish ordering.

 7. What payment methods do you accept?

We accept Visa, Apple Pay, Amex and MasterCard payments on our website

 8. What is shipping cost? Will I pay for it?

• We offer free shipping to USA, Canada, European & Australian destinations.
• For other destinations, shipping cost depends on your location and product you bought. It is calculated on checkout.
• Please add the product you want to buy to your cart and complete checkout process.

 9. Can I track my order?

Tracking code of the shipment will be sent to you when parcel of product you’ve bought is shipped.

To track your order? Click here

 10. Do you have the product in stock ?

No worries !

All products which are shown on our site are always available and in stock.